Terms & Conditions

Welcome to Spillway. By using our website, placing an order, or accessing any of our services, you agree to follow the terms and conditions mentioned below. Please read them carefully before using our website.

General Use

By accessing this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian
You agree to use this website only for lawful purposes
You must not use this website in any way that may damage, disrupt, or interfere with the website or its services
We reserve the right to refuse service, cancel orders, or terminate accounts if any suspicious, fraudulent, or abusive activity is detected

Product Information

We make every effort to ensure that product descriptions, images, prices, and details are accurate. However, slight differences in product packaging, color, or appearance may occur.

Spillway does not guarantee that product descriptions, images, pricing, or other content on the website will always be completely accurate, current, or error-free.

Pricing and Payments

All prices displayed on the website are listed in the applicable currency
Prices may change at any time without prior notice
We reserve the right to correct pricing errors if they occur
Orders will only be confirmed after successful payment
We use secure payment gateways to process transactions

Order Acceptance and Cancellation

Spillway reserves the right to accept or reject any order for any reason.

We may cancel orders in situations such as:

Product unavailability
Payment issues
Incorrect pricing
Suspicious or fraudulent activity
Incorrect customer information

If an order is cancelled after payment has been completed, the refund will be processed to the original payment method.

Shipping and Delivery

Delivery times are estimated and may vary depending on the location, courier service, weather conditions, or public holidays. Spillway is not responsible for delays caused by courier companies or events beyond our control.

Customers are responsible for providing correct shipping details. We are not responsible for failed deliveries due to incorrect addresses or contact information.

Returns and Refunds

All returns, refunds, and replacements are subject to our Return & Refund Policy. Customers are encouraged to read the policy carefully before placing an order.

Intellectual Property

All content on this website, including text, images, graphics, logos, product names, videos, and design elements, belongs to Spillway and may not be copied, reproduced, distributed, or used without written permission.

Third-Party Links

Our website may contain links to third-party websites for additional information or services. Spillway is not responsible for the content, privacy practices, or terms of these external websites.

Limitation of Liability

Spillway is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.

We do not guarantee that the website will always be available, error-free, or free from viruses or technical issues.

Changes to Terms

Spillway reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website after changes are made means you accept the updated terms.